I've just come to realize that if my quality of work was just as good as the doctors in the health care industry - it would be such shoddy work! It's amazing the amount of crap patients and parents of patients have to put up. You would think with all huge amounts of money that patients have to pay - you would get much better service! In the technology field - this level of stupidity would NOT be allowed to last!
So I've completely had it with dealing with the billing department at Stanford so I've setup a meeting with a representative at the billing department for Thursday at 9 am. The amount of time I have to waste talking to these clowns - I wish they would give me my equivalent salary for each hour I have to spend on the phone with them! You would think by now that they would know what the hell they have to do but noooo - it will take a parent with NO experience of the medical field and medical billing to have to chase every god damn thing and tell them how to do their jobs - s0me color language would go most appropriate here - but I'll be nice - cause I nearly cuss up the clown I had to talk to today as well!
So ... plenty drama on Friday ... thank God I didn't have to deal with it ... because I'll definitely be kicked out of the hospital. After the third attempt of patch Jonathan's catheter - there was another leak so on Friday afternoon they decided to do some 'emergency' surgery to remove the catheter (or line that goes into his chest) and put another line in his arm. With Jonathan's having no white blood cells - WBC - and bone marrow - they didn't want to do place another central line in his chest as now would not be the best time. So the alternative was to put the line just above his elbow and snake it through a (major) blood vessel so the line will go close to his heart. So Jonathan has a central line now - but more of a temporary one. When his WBC and ANC comes back up - we'll look at putting in back his catheter in his chest.
The events on Friday were very stressful ... especially for Gabby. I could hear the panic in her voice as the events slowly unfolded itself and I was glad I was at work. Being at work allowed me to focus more on work and not 'lose' my cool by being in the hospital. Sometimes ... as soon as I enter the hospital I get immensely mad and angry. I'm tired of having to deal with different nurses - all with their own quirks and behaviors. I'm tired of dealing with different resident (doctors) - where their level of experience always differs. Some of them don't know crap and others - well ... what can I say ... It's the dealing with different nurses that gets to me. Each time I have to adjust to their style of doing things and some are more gentle with Jonathan than others ... and let me tell you ... the ones that are not as gentle - tick me off.
So the plan this week? Continue to stay off my anti-depressants but I'm going to see my therapist on Saturday afternoon. This is one time I can see a - potentially - huge value in a face to face session. One of the things I want to discuss is whether I should go back on my anti-depressants or at least figure out another alternative to having to take medication - because I don't have any more patience for the medical staff and team.
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